Systematically follow up with your sellers to creates advocates and more listings. Have you sold anything recently? When was the last time you sold your own home? Imagine if you sold your home with a fellow Realtor. Your home sold quickly and for top dollar. Your fellow Realtor called you when there was important information to share. Such as: an offer came in, your home cleared the inspection, and scheduled the signing of the closing documents. This all sound great. I think we would all be happy with the level of service provided. How systematically did they follow up? Do you believe that systematically following up with your clients will help your business? Let’s now imagine that same home took 45 days to sell, and the Realtor provided the same level of communication. How happy would you be then? I would guess you would be in the zone of indifference. Not happy and not to upset. I don’t think you would be referring your fellow Realtor at this point.

So how does a systematically follow up with my sellers help my business and customer service levels? How is McDonald’s so successful. It may be for there tasty food, but I think it is due to there systematic approach to serving hamburgers. The more systematic you are the better service you can provide. I highly recommend you come up with a systematic approach to updating your clients on their progress. Remember this is their home, and they are looking to you for guidance and support. Plus they want to know you care. Systematically call them weekly with an update. It does not matter if you don’t feel there has been any progress or have nothing to update them with. I recommend you still call them. Let them know there has not been much progress. Systematically let them know your 1# goal is to get their home sold for top dollar and in the shortest amount of time possible. During the call review the market and any new listing that have been listed. Plus let them know what homes have gone under contract. This will help them understand the market and make faster decisions when needed. The more systematic you can be the better service you provide. Your client will know to expect your call on a certain day. This will help lower the stress level for all parties. Remember to share all news, good and bad. You are on your clients team so be a team player and get the home sold.

Urban Settlements offer support and training for all it’s Realtors to help them grow personally and professionally. We are growing and look for great Realtors to partner with. Who do you know that is looking for more out of there current brokerage? Call me today with their name and number, and we will work together to help them succeed! Bryan Gwynn Spokane 509-944-0979 Las Vegas 702-524-0597

For more systems to help you grow your business check out our website at www.urbansettlements.com or www.buffiniandcompany.com. Two great resources that will help you improve and grow.